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Position Overview and Impact:

The Library Docent provides a positive experience to our patrons as they come into the library to obtain a library card, check out materials, use our computers or find out what services the library offers. For many patrons, this will be their first time entering a public library and it is our goal and vision that they have a posi- tive experience so they will want to return often and become patrons for life.

Key Responsibilities:

• Greet and welcome patrons

• Assist with new library card application process

• Give informal tours of the library and help patrons find materials

• Assist patrons with basic computer questions such as how to reserve a computer, where and how to use the card catalog

• Ability to work independently

• Other duties as assigned

Qualifications:

• Minimum Age: 14

• People orientated and friendly

• Positive customer service focus with good communication skills

• Must be able to be on their feet for the majority of their shift

• Self starter, after training

Training and support provided:

• Orientation, training and mentoring is provided

Time Commitment:

• One ‘two (2) hour shift’ per week

Benefits of Volunteering:

• Learn new skills

• Earn community service hours for school, college or build your resume

• Make the library a better place for community